Office of Emergency Management

Community Lifelines

The City of Somerville organizes response and recovery activities into Community Lifelines, which enable continuous operation of critical functions that are essential to human health and economic security. Learn more about these Lifelines and the departments they are made up of below. 

Safety and Security

The Safety and Security Community Lifeline encompasses public safety and departmental operations that allow for incident stabilization and continuous delivery of government services. This lifeline consists of five components: 

• Law enforcement
  • Somerville Police Department
• Fire service
  • Somerville Fire Department 
• Search and rescue 
  • Somerville Fire Department 
• Government services
  • Mayor's Office
  • Office of Emergency Management 
  • Historic Preservation 
  • Schools
  • City Clerk 
• Community safety 
  • DPW
  • Somerville Fire Department 
  • Somerville Police Department 
  • Office of Emergency Management 

Food, Hydration, and Shelter

The Food, Hydration, and Shelter Community Lifeline encompasses infrastructure that allows for continuous food, hydration, and housing services as well as the provision of emergency support in the event of a disruption to any of those services. This lifeline is segmented into four components: 

• Food
  • Health and Human Services 
• Hydration
  • Water and Sewer
• Shelter
  • Office of Strategic Planning and Community Development 
• Agriculture 
  • Health and Human Services (HHS) - Food Access and Health Communities 

Health and Medical 

The Health and Medical Community Lifeline covers all aspect of medical services required during an emergency incident to include the medical chain. This lifeline is segmented into five components. 

• Medical care
  • Somerville Fire Department 
  • Health and Human Services (HHS)
  • Cataldo Ambulance 
• Patient movement
  • Somerville Fire Department 
  • Cataldo Ambulance 
• Fatality management 
  • Health and Human Services (HHS) 
  • State Office of the Chief Medical Examiner 
• Public health
  • Health and Human Services (HHS) 
• Medical supply chain
  • Health and Human Services (HHS) 

Energy 

The Energy Community Lifeline is focused on only electricity and fuel, both of which are essential to a successful response operation. The City of Somerville utilizes Eversource as its supplier of electricity and National Grid and Eversource as its suppliers of natural gas. Although the City relies on private entities for the maintenance and management of these services, departments in the City are responsible for coordinating on those efforts in support. The lifeline consists of two components: 

• Power grid
  • DPW - electric lights and lines 
  • Office of Emergency Management
  • Eversource
• Fuel
  • Office of Emergency Management 
  • National Grid 

Communications

The Communications Community Lifeline encompasses the telecommunications infrastructure and operations that allow for residents, visitors, public agencies, and private organizations to communicate efficiently and effectively using 21st century technology. The various telecommunications networks, equipment, and operations are provided, managed, and supported by a variety of public and private partners, including the City of Somerville and various municipal partners and telecommunication providers. This lifeline is segmented into five components: 

• Infrastructure 
  • Infrastructure and Asset Management 
• Alerts, warnings, and notifications
  • Communications and Community Engagement 
  • Office of Emergency Management 
  • Massachusetts Emergency Management Agency (MEMA) 
• 911 and dispatch
  • Somerville Police Department 
  • Somerville Fire Department 
• Responder communications
  • Information Technology 
  • Somerville Police Department 
  • Somerville Fire Department 
• Finance 

Transportation 

The Transportation Community Lifeline covers all forms of transportation of people and resources to and from an incident. This lifeline consists of four components: 

• Highway/roadway/motor vehicle
  • DPW 
• Mass transit 
  • Office of Strategic Planning and Community Development - Mobility 
  • Massachusetts Bay Transport Authority 
• Railway
  • Office of Strategic Planning and Community Development - Mobility 
  • Massachusetts Bay Transportation Authority 
• Aviation 
  • Office of Emergency Management 
  • Massachusetts Port Authority (MassPort) 

Hazardous Materials 

The Hazardous Material Community Lifeline covers the management (including container and removal) of all hazardous materials. This life consists of two components: 

• Facilities 
  • Fire Department 
  • Office of Emergency Management 
  • Local Emergency Management Planning Commission
• HAZMAT, pollutants, and contaminants 
  • Fire Department
  • Office of Emergency Management 
  • Massachusetts Hazardous Materials Emergency Response Division 
  • Local Emergency Management Planning Commission 
  • Mystic Regional Emergency Planning Commission 

Water Systems

The Water Systems Community Lifeline encompasses water infrastructure and wastewater management. Water supply and sewage-disposal services are provided by the Somerville Water and Sewer Department. The City of Somerville's water supply comes from the Quabbin Reservoir, about 65 miles west of Boston, and the Wachusett Reservoir, about 35 miles west of Boston. This lifeline consists of two components: 

• Potable water infrastructure 
  • Intake
  • Treatment
  • Storage
  • Distribution
• Wastewater management
  • Collection
  • Storage
  • Treatment
  • Discharge

Resources and Tips

• Sign up for alerts in your neighborhood and the entire city using the Somerville Alerts option. You can choose to receive alerts via text, phone calls, or email, as well as specify the language you receive the alerts in. 
• In the event of an emergency, dial 911. If you have a non-emergency question about city service or process, you can call or message 311. 
• You can find a list of emergency hotlines here. 
• A list of emergency services, including information about food, housing, and shelter, can be found here.