TRAFFIC AND PARKING DEPARTMENT ADDS MORE ONLINE PERMITTING OPTIONS
New Resident, Rental Vehicle, Visitor and Contractor Permits now available at www.parksomerville.com
- The City of Somerville's Traffic and Parking Department announced this week
that residents may now access additional permitting options online at www.parksomerville.com. As of
September 20th, New Resident, Rental Vehicle (for residents
experiencing problems with their primary vehicle), and Contractor permits as
well as Extended and Short-Term Visitor Passes can be requested online. In
January 2013, Traffic and Parking added Residential, Visitor and Consideration
(for one-day resident events), permits to the website to provide upgraded
customer service options for Somerville community members.
"Our
commitment to providing accurate, courteous and easy customer service - our ACE
Initiative - underlies all that we do in each City department, and Traffic and
Parking has made tremendous strides in ensuring that all customers can access
its services and resources as quickly and efficiently as possible," said Mayor
Joseph A. Curtatone. "Constituent feedback has and will continue to help us
assess additional changes and upgrades that can be made here and in other
departments, helping us serve the Somerville community to the very best of our
abilities."
Since late 2011,
customer service upgrades at Traffic and Parking have included upgrading to a
new website (www.parksomerville.com),
adding credit card payment capabilities for all transactions, online permitting
options, upgraded and expanded metered parking options, including allowing for
the use of credit cards, and physical improvements to the reception area at 133
Holland Street for maximized customer service and efficiency.
Online permit applications are available at www.parksomerville.com/parking-permits.
For additional information, please contact 311.
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