311 Service Center
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Contact Information
Phone
311(617-666-3311 outside Somerville)
93 Highland Ave.
Somerville, 02143
United States
Employee Directory
Or call 311 (617-666-3311 from outside of Somerville).
Sign Up For Phone/Email/Text Alerts
Know what’s happening in your neighborhood and beyond. City Alerts share timely information about emergencies, construction and road closures in your area, and other important community news. You can choose to receive alerts either by email, phone, text, or all three in multiple languages.
We use a tool called Everbridge share important information with the community. You can sign up for alerts or update your preferences on this page or by selecting your preferred language below:
Disclaimer: Database glitches resulting in your not receiving messages pertaining to parking restrictions, including snow emergencies, do not automatically qualify you for dismissal or reimbursement of tickets and/or tow fees. Please review signage on your street, pay close attention to temporary signage, and review our parking policies and snow emergency policies.
Sign Up for the Weekly eNewsletter
The ResiStat eNewsletter is a one-stop shop for upcoming events, meetings, City news, and announcements delivered to your inbox each week.
Visit the Data.SomervilleMA.gov to:
- Search for work orders & calls for information
- Find out what requests are common in your area
- And more
Use the 311 Somerville App to:
- Report a pothole
- Get updates on service requests
- Find your trash and recycling information
- And more
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