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311 Service Center

311: One Call to City Hall, City of Somerville, MA

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Contact Information
24/7

Phone

311
(617-666-3311 outside Somerville)
Address

93 Highland Ave.
Somerville, 02143
United States

Employee Directory

Make a Service Request

Make a Service Request Online

Or call 311 (617-666-3311 from outside of Somerville).

Sign Up For Phone/Email/Text Alerts

Know what’s happening in your neighborhood and beyond. City Alerts share timely information about emergencies, construction and road closures in your area, and other important community news. You can choose to receive alerts either by email, phone, text, or all three in multiple languages.  

We use a tool called Everbridge share important information with the community. You can sign up for alerts or update your preferences on this page or by selecting your preferred language below:  

Get alerts in English

Recibir alertas en Español

Receba alertas em Português

Jwenn alèt yo an Kreyòl Ayisyen

सतर्कता सुचना नेपालीमा पाँउनुहोस्।

获取简体中文城市快讯

獲取繁體中文城市快訊

Disclaimer: Database glitches resulting in your not receiving messages pertaining to parking restrictions, including snow emergencies, do not automatically qualify you for dismissal or reimbursement of tickets and/or tow fees. Please review signage on your street, pay close attention to temporary signage, and review our parking policies and snow emergency policies.


Sign Up for the Weekly eNewsletter

The ResiStat eNewsletter is a one-stop shop for upcoming events, meetings, City news, and announcements delivered to your inbox each week.

 

Explore 311 Stats

Visit the Data.SomervilleMA.gov to:

  • Search for work orders & calls for information
  • Find out what requests are common in your area
  • And more

Get the App

Somerville 311 App: One Call to City HallUse the 311 Somerville App to:

  • Report a pothole
  • Get updates on service requests
  • Find your trash and recycling information
  • And more

Download for iOS

Download for Android

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A link to the affected pages

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